JOHN
WATSON
Retired Manager
Ambulance Department
PCMH
INTERVIEW
January 23, 2001
Interviewer: Marion Blackburn
Marion Blackburn: John, would you please
introduce yourself.
John
Watson:
I'm John Watson from Bethel, North Carolina formerly with Pitt Memorial
Hospital.
Marion
Blackburn:
It is still almost impossible for me to believe there was a time when
hearses carried perfectly well, not well but perfectly alive people, from
either their homes to the hospital or from one hospital to the other.
John
Watson:
That is exactly what the situation was until January of 1968. Until that
time the funeral directors or morticians used their hearse to transport
patients from automobile wrecks, from sick beds, from hospitals to back
home or from one hospital to another. The hearses were the only vehicle
that could be equipped or that was equipped to transport patients in a
prone position. Vans were not popular then like they are now. There were
a few commercial vans but nobody had private vans. There were a lot of
pickup trucks and that sort of thing but there were no vans of the type
we see now running about.
There
were station wagons; in fact, the first rescue vehicle that Greenville
had was a Chevrolet station wagon loaned to them for one year at a time
by White Chevrolet Company.
Marion
Blackburn:
What year was that? Would that be after 1968?
John
Watson:
That was right after World War II. What they would do is they would use
this Chevrolet station wagon as a demonstrator or a test ride as a demonstrator.
The rescue squad would use it for a year and then they would take it back
and put it on the lot and sell it as a demonstrator.
Marion
Blackburn:
So that was the only emergency vehicle that we had?
John
Watson:
That was the only emergency vehicle besides the mortician's hearse.
Marion Blackburn: I don't want to get
ahead of the game but how did the morticians get involved?
John
Watson:
They had the vehicle, they had the only vehicle that would accommodate
a prone patient. They would put a little cot in there instead of the standard
casket. They would put an ambulance cot in there. They took the curtains
down and put the patients in. It sounds like they were in competition
with themselves and some of them had been accused of picking up a dead
patient and leaving a live patient. That accusation had been made and
I can't witness to it but I have heard the stories.
Marion
Blackburn:
So, in other words, it sounds like today we think about medicine and we
think about health care and we look at EastCare and we know when an ambulance
vehicle comes to get us that we are in such good hands. It almost sounds
like what you are saying is that after World War II you might get an emergency
vehicle or you might just get a hearse.
John
Watson:
At that time. Now after the Korean War that is when emergency medicine
really took a turn. If you remember M.A.S.H., those soldiers were picked
up on the battlefield and within a few minutes they were in an operating
room. When those GI medics got back home they looked at the situation
here that the civilians were having to put up with and they got busy and
we had a change in emergency medicine.
Marion
Blackburn:
I am curious. When one was in a wreck, how did he know if he was going
to get the station wagon or the hearse. In other words, was there a method
of determining whether a person got that emergency vehicle or whether
they got the hearse.
John
Watson:
The highway patrolman responded to the wreck and he had his radio and
he would call and say to send a rescue vehicle to such and such a place
and whatever that community had they would send. If they had a rescue
truck they would send it. The patient had no choice.
Marion
Blackburn:
Did people feel funny about that or was it just the way things were?
John
Watson:
It was the way things were. You were glad to get it.
Marion
Blackburn:
Now, Mr. Watson, I am going to backtrack a little bit. Up until 1968 this
was the situation. I want to hear a little about you before we bring the
two back together. Did you tell me you had some military service?
John
Watson:
Yes, I was in the military.
Marion
Blackburn:
Any wars, were you in Korea?
John
Watson:
I was in World War II in the Pacific. I was a medic, a hospital corpsman,
the Navy called it and then during the period of emergency I was working
as an operating room technician.
Marion
Blackburn:
You were a hospital corpsman, meaning you had gone over there to serve
in a hospital?
John
Watson:
That is the terminology the Navy used for their medics, hospital corpsman.
I think it has changed but I am not sure what it is now.
Marion
Blackburn:
You were serving, I guess, when the war started and you immediately went
over to the Pacific?
John
Watson:
No, I wasn't in the Navy in 1942. The war was well underway when I went
in and I was stationed "stateside" we called it. I was stationed
in a hospital in Portsmouth, Virginia for about a year and a half. At
that time, you could only stay stateside for one year and if you had been
stateside for a year then they put you on a list to go overseas and my
number was coming up and I wasn't quite ready to go so I applied for an
upgrade to go to technician's school which left me for six more months.
As soon as I finished that I got my orders to go.
Marion
Blackburn:
How old were you, nineteen or twenty or were you a little older?
John
Watson:
I was twenty-one I think.
Marion
Blackburn:
So you had an operating room title?
John
Watson:
I was an operating room technician, a surgical technician.
Marion
Blackburn:
You were twenty-one and did you serve on a ship at this point?
John
Watson:
Yes, my ship was the U.S.S. Astoria which was a light cruiser. A cruiser
was named for cities and that was named for two cities - Astoria, New
York and Astoria, Oregon. Both of those claimed our ship.
Marion
Blackburn:
Before this time did you say, "okay, I am going to go into medicine
or I want to do something with medicine"?
John
Watson:
Okay, I'll tell you how I got started in medicine. I went to CCC camp
right after I got out of high school in 1938 and my first permanent assignment
was as a first aid man; in other words, I was an assistant to the doctor.
We had about two hundred men in camp and one doctor and one assistant
and I became his assistant.
Marion
Blackburn: What were CCC camps?
John
Watson:
Civilian Conservation Corps. It was a depression era project and it was
designed to get young men off the streets and give them something to do,
to give them a small income and teach them a trade. We would do well if
we had it now.
Marion
Blackburn:
So you went into that during the depression and you went into CCC not
really knowing what you were going to do.
John
Watson:
I was just looking for a job.
Marion
Blackburn:
So you had an interest, an aptitude for things medical and you found yourself
doing that.
John
Watson:
Not until I found myself in the Infirmary as a doctor's assistant.
Marion
Blackburn:
So, you found you liked it?
John
Watson:
I liked it and after awhile we discovered that East Carolina was having
a first aid instructor's course. I think George Wilkerson of Wilkerson
Funeral Home was an instructor and George put on this first aid instructor's
course and the doctor at the CCC camp sent me over every night from Washington
to Greenville and a driver with an army truck was sent to bring me to
this instructor's class.
Marion
Blackburn:
That is pretty special. Little Washington?
John
Watson:
Yes.
Marion
Blackburn:
That's pretty special and it sounds to me like the doctor was saying he
wanted to send a man who has a lot of promise.
John
Watson:
Well, he needed to do it. He wanted to have all the truck drivers and
all the leaders in the camp to have a knowledge of first aid. He got me
set up as an instructor when I got back to camp and I had to start teaching
classes for all the truck drivers and all the non-commissioned officers.
Marion
Blackburn:
So you went from being a doctor's assistant to being a first aid instructor.
John
Watson:
We taught the Red Cross standard first aid course.
Marion
Blackburn:
That was something that I don't know about that era, but I know that my
mother did that. She said a lot of people used to do those first aid courses
and she said it was a very, very valuable thing to do.
John
Watson:
Absolutely. It saved many, many lives when they educated the population.
Marion
Blackburn:
So, you are in the CCC, you are an instructor for all the camp leaders
and for all the truck drivers, a very important position .
John
Watson:
Well, I stayed in the camp for two years and I got out in 1939 and I got
a job in Greenville and I was invited to join the volunteer fire department.
Marion
Blackburn:
What was your job?
John
Watson:
I was a clerk at Bissetts Drug Store.
Marion
Blackburn:
Downtown - You weren't married then?
John
Watson:
No, my wife was one of my students.
Marion
Blackburn:
So they asked you to join the volunteer fire department.
John
Watson:
Yes, and as soon as the chief found out that I was a first aid instructor
I had to go and teach first aid to the fire department.
Marion
Blackburn:
It sounds like from about 1939 until you went to the war in 1942 you were
here.
John
Watson:
I went into the service in 1942 and actually got into combat in 1944.
Marion
Blackburn:
In combat, I guess on the ground?
John
Watson:
No, on the ship. We never saw what we were shooting at until the suicide
planes started trying to dive on us and then we saw it all.
Marion
Blackburn:
That must have been just a tremendously stressful life change for you.
John
Watson:
Stressful is a good word.
Marion
Blackburn:
Were you married at that time?
John
Watson: When I went overseas I was married. I got married as
soon as I finished the operating room course in 1943.
Marion
Blackburn:
My husband's grandfather was in the Battle of the Bulge.
John
Watson:
My brother-in-law was also.
Marion
Blackburn:
Those are some stories of bravery. He didn't talk about it much and I
don't want to say we pried it out of him but we really wanted to hear
his stories and we actually gave him a book and he wrote it down for us
and gave us some pictures and it was so meaningful for us. There are things
that we just can't know about that people have been through and done in
the service at that time.
John
Watson:
We were so fortunate on our ship. We never got hit.
Marion
Blackburn:
There was combat but then it was over in 1945.
John
Watson:
It was over in 1945 and I was home in Bethel exactly one month after.
Things hadn't changed back home but it was different to me. I came into
Greenville to see if I could get my old job back. At that point I was
working for the Greenville Water and Light Department which is Greenville
Utilities now. Someone else had been hired in my old job.
Marion
Blackburn:
That must have been difficult for you.
John
Watson:
No, not too bad. My wife was in Portsmouth, Virginia and so I got a job
in the post office in Portsmouth, Virginia. That was my wife's home. I
met her while she was going to school here and she graduated about the
time I was sent to a hospital in Portsmouth and the hospital was about
five or six blocks from her house. I think we were destined to get together.
Marion
Blackburn: Your wife was in school here in Greenville and then you got
a job in Portsmouth in the post office. How long were you in Portsmouth?
John
Watson:
About two years before we came back to Bethel.
Marion
Blackburn:
Back to Bethel and that year would be about 1948. So, now I guess the
history is going to start converging. At this point did you get involved
with the hospital?
John
Watson:
After getting back to Bethel I was invited to join the fire department.
They were considering organizing a first aid ambulance rescue truck and
the fire chief in Greenville came over to teach a first aid course to
the Bethel Fire Department and he asked why they didn't have me in this
department and said I used to be one of the best firemen in Greenville.
So then they asked me to join.
Marion
Blackburn:
And this was a volunteer fire department.
John
Watson:
They were thinking about organizing a rescue squad.
Marion
Blackburn:
Did Greenville have a rescue squad at that point?
John
Watson:
At that point they did.
Marion
Blackburn:
Would that be a volunteer rescue squad?
John
Watson:
Some of them were paid - I think that before the war Greenville had three
firemen who were paid permanently. The rest of the manpower was provided
by volunteers.
Marion
Blackburn: So, you got involved with the rescue squad effort.
John
Watson:
I was a Charter member of the Bethel Rescue Squad.
Marion
Blackburn:
Charter member - and that was as a volunteer. I'll bet they had you teaching
there some too.
John
Watson:
I didn't teach much in Bethel. Someone had already started those classes
and he continued. Later on after I came to work over here in Greenville
with the Ambulance Department I taught classes over here for the ambulance
drivers and the rescue drivers.
Marion
Blackburn:
How did we go from a rescue squad with hearses to ambulances?
John
Watson:
It wasn't the rescue squad who had hearses it was a mortician group. They
and bystanders would put the patient into the hearse and take them to
the hospital or to the morgue whichever. There wasn't a rescue squad available.
Later on, the squads got organized but some communities had to use the
morticians because all small towns didn't have rescue squads.
Marion
Blackburn:
It sounds like that even when there were rescue squads that still the
morticians had enough business, I guess.
John
Watson:
The first rescue squad was Greenville/Pitt County. This was organized
sometime in the mid-fifties. The Bethel squad was organized in 1960. Later
on Grifton, Stokes, Pactolus, and Belvoir were organized.
Marion
Blackburn:
And were you back in the post office at this point.
John
Watson:
I worked at the post office as a part time substitute when I came back
to Bethel in 1948. I got a job running a laundry route and farming. I
was operating a farm and running a laundry route.
Marion
Blackburn:
So, in 1960 you became a charter member of the Bethel Rescue Squad. Was
there a rescue vehicle at that point?
John
Watson:
Yes, we bought a Chevrolet van which was called a Suburban, I believe.
It was a 1960 model and converted that into a rescue vehicle. We put stretchers
in it, put a radio on it, an oxygen bottle in it.
Marion
Blackburn:
What kind of radio?
John
Watson:
A two-way radio.
Marion
Blackburn:
At this point would you say that the funeral homes were getting out of
this business?
John
Watson:
Mostly, except in remote communities that didn't have a rescue squad.
Marion
Blackburn:
Now were you paid at this time or was it still volunteer work?
John
Watson:
No, it was all volunteer work.
Marion
Blackburn:
Did you give up your nights and weekends?
John
Watson:
Nights, weekends, Sundays.
Marion
Blackburn: How many hours a week would you say you were volunteering with
the rescue squad?
John
Watson:
Not many because Bethel is a small town and we didn't get that many calls
- perhaps two or three a week.
Marion
Blackburn:
Two or three calls a week?
John
Watson:
At first and then it grew. Sometimes we would get two or three a day.
Marion
Blackburn:
I guess this sort of continued until you joined the hospital?
John
Watson:
Until 1967 when the Association of Funeral Directors gave a notice to
the public that after January 1st of 1968 they would no longer provide
ambulance service.
Marion
Blackburn:
I guess they were still doing a little bit of that.
John
Watson:
Yes, until 1968 even here in Greenville. What they were doing mostly was
the routine patient transfers from the hospital home or from one point
to another which was not an emergency. They couldn't call the rescue squad
for that.
Marion
Blackburn:
I guess they picked up the phone and they called John Watson, is that
right?
John
Watson:
Well, later on but after they made that announcement Pitt County called
a planning session consisting of the representatives from the county commissioners,
hospital, sheriff's department, all the county police departments, all
the county rescue squads and the morticians. After one or two meetings
it was decided that Pitt County would organize its own ambulance service
to handle routine patients. It was to be based at the hospital and operated
as a department of the hospital and the county was to reimburse the hospital
for the cost of it. The first fee that we charged was $17.50 an hour anywhere
in Pitt County and $1.00 per mile one way out of the county. For instance,
if we were going to New York we start measuring at the county line and
charge the $17.50 plus $1.00 for each one of those miles outside of the
county. We would take people as far as Northern Michigan, as far as the
Everglades.
Marion
Blackburn:
When this ambulance service started did they go ahead and get that vehicle
in place right away.
John
Watson:
We had two used hearses. The county bought two used hearses and one of
them was a vehicle that Wilkerson had been using for that same purpose.
We bought his vehicle. We took his sign off and put the ambulance sign
on. We also hired his two drivers.
Marion
Blackburn:
That would be 1968 and is that when you started working at the hospital?
John
Watson:
That's right. I started working on January 1st of 1968.
Marion
Blackburn: Wow, all of a sudden you have a whole new career.
I mean it was not new in the sense you had been doing it ever since high
school but all of a sudden you are somebody very, very critical and all
of a sudden you were getting paid for it. You had a very important role
at that point because this had never been done before and you had to organize
it.
John
Watson:
It hadn't been done before but I had some mighty good help - Mr. Richardson,
Mr. C. D. Ward who was the hospital administer at the time.
Marion
Blackburn:
What was your official title then?
John
Watson:
I was the department manager.
Marion
Blackburn:
So, your title was Ambulance Department Manager. What was the first thing
that you did when you got on the job?
John
Watson:
I set up my office. They gave me a room which was a space at the end of
a hall at the old Emergency Room. They put a glass wall across it. It
was about a 12 ft. x 12 ft. space and fortunately it had a bathroom in
it. There was a bathroom at the end of that hall so that came with it.
In addition to the two drivers who were working for Wilkerson, Charles
Mayo was the first non-rescue person that I hired and Charles is still
the supervisor of that department.
Marion
Blackburn:
Now, you have two drivers and you have Charles Mayo. Was he a medical
person?
John
Watson:
No, he was just out of high school.
Marion
Blackburn:
Did you have rescue people?
John
Watson:
Most of the people that I hired were rescue people and they had to have
additional training. The Ambulance Service came under the supervision
of the State Health Department and they came up with a course of instruction
that we used. Then they had what we called the EO-3 Course and the EMT
Course and later the Paramedics Course. I never got into the paramedics
myself. I retired before getting that far.
Marion
Blackburn:
You were not only organizing the department but you were also going out
on rides and taking patients?
John
Watson:
The two drivers that were hired were both firemen and they were working
alternate shifts - one of them would be on one day and the other one the
next. So they couldn't take an overnight trip so at first I had to go
on almost all of the overnight trips and the fireman that was off duty
that day would go with me but if it was overnight they had to have somebody
else who was not on duty the next day.
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Marion Blackburn: So, would it have
to be somebody you would have to call in special?
John
Watson:
We had to have somebody else. We had auxiliary drivers that were on our
schedule that we could call in. They worked on a call schedule and they
would be on call certain nights and if we got a trip that night then they
would go.
Marion
Blackburn:
This would be in addition to the two drivers from Wilkerson?
John
Watson:
In addition to the two drivers who worked during the day.
Marion
Blackburn:
Tell me what your day or night would be like during this time.
John
Watson:
Well, my regular schedule was 8:00 a.m. -5:00 p.m. at the office or 8:00
a.m. -6:00 p.m. if we happened to have a call come in because our night
people came on at 6:00 p.m. and worked until 6:00 a.m. the next day or
they were on call at that time. Of course, if you got a call at 5:30 a.m.
they couldn't take it because they had to go to work at 6:00 a.m. So,
some mornings I would get called. Initially I filled all the gaps.
Marion
Blackburn:
How long did you do that?
John
Watson:
I did it for a year or two.
Marion
Blackburn:
Were you very tired?
John
Watson:
I was enjoying it.
Marion
Blackburn:
What did you like about it?
John
Watson:
Everything just about. I liked meeting the people; I liked being able
to help the people that needed help; I liked the people I was working
with at the hospital; I liked the opportunity to travel.
Marion
Blackburn:
Were there ever any, I guess, memorable emergencies that you would like
to talk about where something happened and all of a sudden you were needing
your medic skills or you had an emergency you had to respond to or anything
like that?
John
Watson:
Fortunately on our routine calls there weren't many of those. One time
we had a stroke patient that needed to get transferred to Chapel Hill
before we had a neurosurgeon here and we transported her up there at a
high rate of speed and she got along fine until we pulled the stretcher
out of the ambulance at the hospital and she arrested and we had to do
resuscitation right on the stretcher with the interns and the emergency
people and I thought we were going to tear my stretcher all to pieces
before they got through. They were doing CPR on the stretcher and it was
a pretty heavy operator who was doing it but the patient died.
Marion
Blackburn:
I guess just as during the war whenever you have been involved with rescue
work there is always that element that you are going to lose a patient
like this lady.
John
Watson:
You know you are going to lose some but it is not easy and you never forget
them.
Marion
Blackburn:
What is your happiest story?
John
Watson:
It is hard to say.
Marion
Blackburn:
It sounds like it was just a good time and a good period and I guess from
interviewing you that from 1967 until 1986 when we got Eastcare. Did you
keep your title that whole time until you retired in 1986.
John
Watson:
I worked there 18-1/2 years.
Marion
Blackburn:
What made you decide to retire?
John
Watson:
There were too many birthdays.
Marion
Blackburn:
What do you miss most about it?
John
Watson:
I came back and worked as a substitute for a little while but that wasn't
satisfactory at all because those boys that were standing by counted on
those extra hours and every time that I worked I was taking some work
away from them.
Marion
Blackburn:
Did you ever have to drive the ambulance yourself?
John
Watson:
All of us drove, especially on long trips. Actually the first day we did
six trips. We had an ice storm the first day we were in business. In 1968
we had an ice storm and there were sixteen operations done in the hospital
that day for broken bones and we made six trips that day.
Marion
Blackburn:
Were you taking people back home or taking them to the OR?
John
Watson:
There was a lady over in Stokes and the electricity went off and she didn't
have any heat so she wanted to be transferred to her son's house in Greenville
so we had to go to Stokes and get her and bring her to Greenville.
Marion
Blackburn: There was no other way to get her there I guess.
John
Watson:
No, she was a stretcher patient. There were similar cases like that but
I don't remember all of them. The rescue squads were busy all day and
we were too.
Marion
Blackburn:
That must have been a shock-your first day on the job and you have an
ice storm. Was this on January 1st?
John
Watson:
Yes, it was a shock and it happened on January 10 which was our first
day of service. We were really cautious as ambulances skid too and the
red light does not always give you the right of way. I found that out
the hard way in Havelock.
Marion
Blackburn:
That must have been a very difficult thing to have an accident.
John
Watson:
Well, it was. There was a neonatal trip that we were on and I had the
neonatal crew that were going to Morehead to pick up a neonatal baby.
When we got to Havelock I was being cautious and everything and I had
a red light and I had the lights and siren going and I slowed down and
the people on either side that had been waiting for the light to change
were still holding and looking at me so I accelerated to go on through
and the first car on my right accelerated to go as he was watching the
stoplight and not the traffic and I hit him. It didn't hurt any of us
but it destroyed the ambulance and I got charged for running a red light.
Marion
Blackburn:
You were the ambulance driver, so you did learn the hard way. That must
have been quite a shock.
John
Watson:
The Judge threw it out.
Marion
Blackburn:
I'll bet so-good for the Judge.
John
Watson:
Well, that is the law. The law says that you can go against a red light
as long as you can do it safely.
Marion
Blackburn:
Mr. Watson, do you miss it?
John
Watson: I miss the people but I don't want to come back but I did enjoy
it.
Marion
Blackburn:
I'll bet you were mighty valuable to the hospital and to the people you
worked with.
John
Watson:
Well, I was doing a job and I enjoyed it.
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